Master King Privacy Policy – How We Handle Your Personal Data as a Filipino Player

When you register an account on Master King, we collect the personal information you provide directly — including your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. This information is required to comply with Philippine regulations on online gaming and to ensure that every player on our platform is a verified adult resident. We also collect transactional data such as deposit and withdrawal records, game session history, and account activity logs, which help us maintain accurate financial records and detect any unusual or potentially fraudulent behaviour. Device and technical data — including your IP address, browser type, operating system, and session timestamps — are collected automatically when you access the platform, and this data is used to improve platform performance, troubleshoot technical issues, and maintain security. We do not collect sensitive personal information beyond what is strictly necessary for account verification, regulatory compliance, and the safe operation of our gaming services in the Philippines.

Master King may also collect information you provide when you contact our support team, respond to a survey, or participate in any promotional activity run through the platform. All data collected is stored securely and processed only for the purposes described in this Privacy Policy. We do not sell, rent, or trade your personal information to third-party marketers under any circumstances. If you choose to update your account details at any time, the most recent information you provide will replace the previous record in our system. You have the right to request a copy of the personal data we hold about you at any time by contacting our support team directly.

Master King does not share your personal information with third parties for commercial or marketing purposes. However, there are specific situations where limited data sharing is necessary and lawful: we work with trusted payment processors and banking partners to facilitate PHP deposits and withdrawals, and these providers receive only the transactional data required to complete your request. Our game content providers may receive anonymised session data to support game performance and fairness auditing, but they do not receive any personally identifiable information that could be used to identify you as an individual. We may also share data with regulatory authorities, law enforcement agencies, or government bodies in the Philippines when we are legally required to do so, such as in response to a valid court order or regulatory investigation. All third-party service providers we work with are contractually bound to handle your data securely and to use it only for the specific purpose for which it was shared.

In the event that Master King undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that process — but only under the condition that the receiving party agrees to honour the terms of this Privacy Policy. We will notify affected players of any such transfer in advance wherever it is practicable to do so. We do not transfer personal data outside of the Philippines unless the destination country provides an adequate level of data protection as recognised under the Data Privacy Act of 2012 and its implementing rules. If you have concerns about how your data is being shared, you are welcome to raise them with our support team at any time, and we will respond within a reasonable timeframe.

We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and sensitive account information is stored in secured, access-controlled environments. Our internal access controls ensure that only authorised personnel with a legitimate business need can view your personal data, and all such access is logged and audited regularly. We conduct periodic security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with the timelines required by the Data Privacy Act of 2012.

Your personal data is retained for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations — typically a minimum of five years following account closure, in line with anti-money laundering requirements. Once the retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. You may request early deletion of your data by contacting our support team, though we may be unable to fulfil such requests where retention is required by law. Game session logs and transaction records are retained for the full statutory period to support dispute resolution and regulatory audits. We do not retain data beyond what is necessary for the purposes described in this policy.

As a Filipino player and data subject under the Data Privacy Act of 2012, you have a number of rights with respect to your personal information held by Master King. You have the right to be informed about how your data is collected and used — which is the primary purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you, and to request corrections if any of that information is inaccurate or incomplete. You also have the right to object to the processing of your personal data in certain circumstances, and to request that we restrict processing while an objection is being reviewed. Where processing is based on your consent, you have the right to withdraw that consent at any time, though this will not affect the lawfulness of processing that took place before the withdrawal.

You have the right to request the erasure of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You also have the right to data portability — meaning you can request that we provide your personal data in a structured, commonly used format so that you can transfer it to another service if you choose. If you believe that your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team and we will respond within the timeframe required by applicable law. We are committed to making this process as straightforward as possible for every player on our platform.